Frequently Asked Questions
What is a smart home system?
A smart home system connects and automates your home’s technology including audio visual, lighting, heating, climate control and blinds so they can all be controlled from a single app, remote, keypad or voice command. Flagship AV installs URC (Universal Remote Control) smart home systems for both residential and commercial properties across Suffolk and East Anglia.
What smart home systems does Flagship AV install?
Flagship AV specialises in URC Total Control smart home automation systems. We install and configure audio visual automations, lighting control, climate systems, blind automations and integrated security. URC systems are compatible with Amazon Alexa, Google Home and Apple HomeKit for voice control.
Can a smart home system be added to an existing property?
Yes — smart home automation can be retrofitted to existing properties without major building work. Flagship AV carries out a full site survey to assess your home and recommend the most practical and cost effective solution for your space and lifestyle.
What can I control with a smart home system?
A Flagship AV smart home installation can give you control over your audio and video systems, lighting scenes, heating and climate, motorised blinds and curtains, security cameras and alarm systems — all from a single app on your phone, a wall keypad, touch screen or voice assistant.
Do you install smart home systems for commercial properties?
Yes — Flagship AV installs smart automation systems for a wide range of commercial settings including offices, retail spaces, healthcare facilities and hospitality venues. Smart automation can improve energy efficiency, enhance customer experience and simplify building management.
Do you offer smart home installation across Suffolk and East Anglia?
Yes — Flagship AV is based in Bury St. Edmunds and installs smart home systems across Suffolk, Cambridgeshire, Norfolk and Essex including Ipswich, Cambridge, Newmarket, Ely and surrounding areas. Contact us on 01284 598098 to arrange a free consultation.





