AV installer Bury St Edmunds
Mark Ryman, Founder of Flagship AV
Flagship AV is an AV installer based in Bury St Edmunds, founded in 2023 by Mark Ryman, a professional with over 30 years of hands-on industry experience across Suffolk and East Anglia.
Mark began his career in the AV industry in the early 1990s, building expertise across a wide range of residential and commercial projects. Over three decades he has developed specialist knowledge in cinema room design and installation, smart home automation, CCTV and intruder alarm systems, multi-room audio, WiFi and network infrastructure, and TV wall mounting — covering everything from simple domestic installations to complex commercial fit-outs.
AV Installer Qualifications & Certifications
URC Total Control Authorised AV Installer
Mark is an authorised URC Total Control integrator, certified to design, install and commission the full range of URC smart home automation systems. URC Total Control is one of the world’s leading smart home platforms used in high-end residential and commercial properties worldwide.
Ajax Superior Certified Installer
Flagship AV is an Ajax Superior certified installer, fully trained and qualified to install and support the complete range of Ajax smart security products including wireless intruder alarms, CCTV, smart doorbells and access control systems.
CEDIA Member
Flagship AV is a proud member of CEDIA, the Custom Electronic Design and Installation Association — the professional body for home technology installers in the UK. CEDIA membership demonstrates a commitment to the highest standards of installation quality, technical knowledge and customer service.
Trusted by these businesses
Our Projects
Flagship AV has completed a wide range of residential and commercial installations across Suffolk and East Anglia. Notable projects include a Stealth Acoustics Dolby Atmos cinema room installation delivering reference-level immersive audio using concealed in-wall and in-ceiling speaker technology.
Further projects include URC Total Control automation for a football club facility incorporating indoor and outdoor audio, multi-screen matrix systems, lighting control and air conditioning integration, and projector and display installations for automotive showrooms.
Mark Ryman’s Approach to Every Installation
Every Flagship AV project begins with a free site survey. Mark visits your property personally to assess your space, understand your requirements and recommend the right equipment before any work is quoted or begins.
From initial consultation through to installation, commissioning and aftercare, Mark handles every aspect of the project himself — ensuring exceptional attention to detail and a consistently high standard of finish. As your local AV installer serving Bury St Edmunds and the wider Suffolk, Cambridgeshire, Norfolk and Essex area, Flagship AV covers Ipswich, Cambridge, Newmarket, Ely and surrounding areas. For AV installation specifically in Bury St Edmunds, visit our dedicated Bury St Edmunds page.
For more information about our services visit our Cinema Rooms and Security pages, or contact us to arrange your free site survey.
Commercial services
Commercial AV Installer Services Suffolk
As well as domestic installations, we also have experience working on complex commercial projects such as zoned audio for gyms and hospitality spaces, boardroom collaboration systems and CCTV for warehouses and retail.
We believe in going above and beyond for our clients, staying true to our values of being professional, reliable and clean. For peace of mind that your equipment will be handled with care by experts, get chatting to us.
We install and support all the top AV & security brands
hear from our happy customers
“Can’t recommend Flagship AV enough. The engineer installed a smart doorbell on my back door, he knew exactly what he was doing and gave me a demonstration on how to use it. Prices are also very competitive. Also the engineer was also on time, friendly and very polite.”
Riaad Haniff
“Really pleased with Mark’s service. Punctual, Super knowledgeable and carried out my job request to a very high standard. Absolute pleasure to have him in our house and would highly recommend for any AV needs. I’ll definitely be using him again. Thanks Mark.”
Tim Ward
“I can highly recommend Mark he was very prompt with his reply to my query. He knew exactly what I needed and it did everything in a timely manner he gave me a quote before he started work. A very nice man very approachable I would highly recommend him.”
Kim Morgan
Flagship AV supplied a Sonos home cinema set for us, including an Arc Ultra soundbar, a Sub G4 subwoofer and two Era 100 speakers, all in black. Mark sourced the full set at a set price and had it delivered without any fuss. Communication was clear throughout and it was a really easy process from start to finish.
Ben Pymer
“I had Mark install our house alarm system last week and what a great service from start to finish! He really listened to what we wanted and give us plenty of options to choose from. His aftercare support is also fantastic, very quick to reply with any questions we have had. Would recommend Flagship AV to anyone”
Jia Normanton
“Can’t recommend Flagship AV enough. The engineer installed a smart doorbell on my back door, he knew exactly what he was doing and gave me a demonstration on how to use it. Prices are also very competitive. Also the engineer was also on time, friendly and very polite.”
Riaad Haniff
“Really pleased with Mark’s service. Punctual, Super knowledgeable and carried out my job request to a very high standard. Absolute pleasure to have him in our house and would highly recommend for any AV needs. I’ll definitely be using him again. Thanks Mark.”
Tim Ward
“I can highly recommend Mark he was very prompt with his reply to my query. He knew exactly what I needed and it did everything in a timely manner he gave me a quote before he started work. A very nice man very approachable I would highly recommend him.”
Kim Morgan
Flagship AV supplied a Sonos home cinema set for us, including an Arc Ultra soundbar, a Sub G4 subwoofer and two Era 100 speakers, all in black. Mark sourced the full set at a set price and had it delivered without any fuss. Communication was clear throughout and it was a really easy process from start to finish.
Ben Pymer
“I had Mark install our house alarm system last week and what a great service from start to finish! He really listened to what we wanted and give us plenty of options to choose from. His aftercare support is also fantastic, very quick to reply with any questions we have had. Would recommend Flagship AV to anyone”
Jia Normanton

